FAQ
❓ Frequently Asked Questions (FAQ)
💳 Payments
Are payments secure? What currencies and methods are accepted?
Yes — all payments are 100% secure.
We accept all major currencies and the following payment methods:
• Credit & debit CARDS
• PayPal
• Apple Pay
• Shop Pay
🌍 Shipping
Do you ship internationally?
Yes — we ship worldwide
All packages come with tracking.
🔁 Returns / Refunds
Can I return my order?
We do not accept returns, except in cases of error or significant technical defect on our part.
If that happens, return shipping is covered by us.
🎨 PIECES Info
What is a 1/1? Is it signed or official?
Every 1/1 PIECE comes in a branded black box, inside a Cardslabel slab, signed by the artist, and includes a Certificate of Authenticity (COA).
🧊 BESKARD Case
Is the BESKARD included? What is it?
Yes — the BESKARD (slab made by Cardslabel) is always included with your order.
It’s designed to protect and display your PIECE like a collectible art object.
📱 AR PIECEs
How do I activate the Augmented Reality?
Each AR PIECE includes an instruction sheet.
Very soon, you’ll just be able to scan the QR code printed on the label to activate the experience.
🛠 Custom Orders
Can I request a custom PIECE or commission?
At this time, we do not accept personal commissions or custom orders.